The COVID-19 pandemic has transformed the way businesses operate. Remote work has become a norm and companies have had to adapt quickly to keep their operations running smoothly. However, remote workforces are not the only concern for businesses. With the rise of “deskless” workforces, IT departments are under even more pressure to not only implement new technologies, but also ensure that these tools are secure.
The Rise of Remote and Deskless Workforces
As technology evolves, artificial intelligence (AI) is being increasingly embraced as a key part of IT services. This trend has extended to workforce solutions, where AI is being used to enhance productivity and efficiency for work teams. AI technology has become a valuable asset in the development of tools that assist laborers in various industries.
One of the primary applications of AI in this regard is Natural Language Processing (NLP). NLP allows voice assistants to understand industry-specific jargon, recognize obscure and even slang terms and phrases, and provide solutions from highly bespoke lexicons. These tools dramatically shorten workflows and improve efficiencies, helping businesses attract and retain the next generation of talent.
For example, in a car shop, a voice assistant may use more natural language such as “did it crank yet?” or “man, this battery is toast”. This type of language is not only more familiar to the workforce but also demonstrates the potential of AI to understand and work within specific contexts.
Embracing Artificial Intelligence in Workforce Solutions
As AI technology continues to evolve, it is crucial for businesses to stay up-to-date with the latest trends. AI solutions are becoming increasingly humanized, providing better productivity and efficiencies for work teams. Managers must stay informed to ensure they can leverage these technologies to enhance their workforce and stay ahead of the competition.
In conclusion, AI technology is rapidly transforming the way businesses operate. With the rise of deskless workforces, AI is becoming an essential tool for improving productivity and efficiencies. NLP is just one example of how AI is being used to provide customized solutions for specific industries. As these technologies continue to evolve, it is vital for managers to stay up-to-date with the latest trends and leverage AI to enhance their workforce.